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Shipping and Returns


  • All prices on the Sparkles the Dog Limited store are in NZ Dollars

  • International customers please note: The prices within the online store do not include relevant overseas duties and other customers charges that you may incur

  • For your security, all transactions are processed through PayPal or Shopify - depending on the options that you choose.

  • International credit cards are accepted, and will be processed in NZ Dollars. For an indication of current exchange rates please refer to the currency converter on PayPal or Shopify or contact your financial institution



  • Total purchase: $10 for orders under $100 sent by courier, otherwise free.

  • Please allow 3 working days for delivery

  • GST of 15% is included in the total item cost



  • Total purchase: Flat rate of $10.00 Shipping - with tracking

  • Please allow 5-12 working days

  • If you require urgent delivery, please advise although there will be an additional cost incurred

  • If you require insurance, please advise although there will be an additional cost incurred

  • If no one is home to accept delivery, local postal guidelines apply

  • No COD's or PO Boxes


Sparkles the Dog Delivers to:

New Zealand        Australia

United States        Canada

United Kingdom  Ireland

South Africa         France

Netherlands         Italy

Denmark              Sweden

Norway                 Germany

Japan                     Singapore

Hong Kong           Malaysia

Switzerland         China


For other international destinations, please contact us.


We are happy to exchange for Change of Mind, if returned to us unworn, unwashed and with tags included within 3 weeks of purchase date. If you choose not to exchange immediately, a credit will be applied against your account for your next purchase. Refunds will only apply if goods are faulty and returned with details of any alleged faults.


No exchange on Sale Items.


Please send all returns to:

Sparkles the Dog Limited
30 Hawkestone Street
New Zealand 6011

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