Shipping and Returns
All prices on the Sparkles the Dog Limited store are in NZ Dollars
International customers please note: The prices within the online store do not include relevant overseas duties and other customers charges that you may incur
For your security, all transactions are processed through PayPal or Shopify - depending on the options that you choose.
International credit cards are accepted, and will be processed in NZ Dollars. For an indication of current exchange rates please refer to the currency converter on PayPal or Shopify or contact your financial institution
Within NEW ZEALAND
Total purchase: $10 for orders under $100 sent by courier, otherwise free.
Please allow 3 working days for delivery
GST of 15% is included in the total item cost
Total purchase: Flat rate of $10.00 Shipping - with tracking
Please allow 5-12 working days
If you require urgent delivery, please advise although there will be an additional cost incurred
If you require insurance, please advise although there will be an additional cost incurred
If no one is home to accept delivery, local postal guidelines apply
No COD's or PO Boxes
Sparkles the Dog Delivers to:
New Zealand Australia
United States Canada
United Kingdom Ireland
South Africa France
Hong Kong Malaysia
For other international destinations, please contact us.
We are happy to exchange for Change of Mind, if returned to us unworn, unwashed and with tags included within 3 weeks of purchase date. If you choose not to exchange immediately, a credit will be applied against your account for your next purchase. Refunds will only apply if goods are faulty and returned with details of any alleged faults.
No exchange on Sale Items.
Please send all returns to:
Sparkles the Dog Limited
30 Hawkestone Street
New Zealand 6011